festival wishes
festival wishes

Provide Support

Live chat software is the cost effective tool that helps you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors can contact your support team for live assistance through Provide Support's live chat system

Why Provide Support Live Chat

Reasonable Prices


One-operator accounts range in price from $15 per month to $99 per year. For more operators and longer subscription periods, we offer discounts up to 45%. Our reasonable prices make our chat service an optimal solution for small and medium sized online businesses.

Localization


ProvideSupport chat is available in your language. It uses Unicode and supports most world characters and scripts. Visitor Pop-up Messenger is available in Arabic, Danish, Dutch, English, French, German, Italian, Lithuanian, Norwegian, Portuguese, Russian, Slovak, Spanish, Swedish, and Turkish.

Flexible and Customizable


Hundreds of stock chat icons, header background images, operator pictures and chat invitation skins from our galleries allow you to customize the visual aspects of the chat window on the visitor's side. All these images are free for use with our service.

Secure and Reliable


For security sensitive web sites, you can enable SSL secured connection for chats. When SSL is enabled, all chat messages are transmitted over the secure 256-bit SSL encrypted connection, preventing unauthorized parties from reading your live chat conversations.

Features:-

Live Chat




  • Easy Integration with Your Web Site
  • No Software Installation Required
  • Manage Multiple Chats Simultaneously
  • Call Transfer
  • Operator to Operator Chats
  • Proactive Chats
  • Chat Transcripts

Real-Time Visitor Monitoring




  • Visitor List
  • Geo Location Map
  • Navigation History
  • IP-to-location
  • Browser and OS details
  • Referring URL
  • Search engine keywords

Native Operator Console




  • Autorun when OS Starts
  • Hiding to System Tray
  • Idle Detection
  • Popups and Sound Alerts
  • Operator Profiles

Spell Checker




  • Spell Checker for 12 Languages
  • Automatic Spell Checking
  • User Dictionary
  • Suggestion List
  • General Options
  • Suggestion Options
  • Language Dependent Options

Customization and Branding




  • Chat Icon Customization
  • Pre-chat Form Customization
  • Visitor Messenger Customization
  • System Messages Customization
  • Chat Invitation Customization
  • Post Chat Survey Customization

Other Features




  • Auto-Changing Chat Icon
  • Translation into any Language
  • Web Page Push
  • Co-Browser
  • Canned Responses
  • "Party is typing" notification
  • Leave-a-Message Form
  • Live Chat Link for Emails

Client

Our Partners

SSL
SSL